It is important to telephone in advance so that we can make arrangements for your arrival. Follow the advice given precisely and without delay.

Be prepared before an emergency happens. The best care is at the surgery, and so you will be asked to come to us, if treatment is needed. Think ahead, have a plan.

• How would you get there day or night?
• Would you need help?
• Who could you ask, if needed?

Out of hours Emergencies

During daytime hours, our normal team will deal with any emergencies. Out of hours, our separate, dedicated emergency team is on the premises to deal with any urgent or serious cases.

If you are already registered with a vet, they should have emergency provisions in place. If you are not currently registered or wish to seek our emergency care, please telephone 0800 3298 783. We will be able to offer help and advice or organise a consultation with the vet if needed.